Reference

Terms That Cover Your cbajee Account

These terms set out what you can expect from us and what we expect from you when you open and use a cbajee account. Access and eligibility depend on your local law and the region you are in — read this before you start.

Account eligibility applies by regionbKash, Nagad, Rocket wallet rules includedTerms updated when policy changesContact support for any disputeBangladesh-specific access conditions apply
cbajee Terms That Cover Your cbajee Account
HOW WE HANDLE THIS

Account Security and Policy Practices

We hold your account data securely and do not pass your registered wallet details — bKash number, Nagad account, or Rocket mobile — to third parties outside what is required to process your transactions. You can request a summary of what account data we hold by contacting support through live chat or email. If you need to update your registered mobile wallet details, you will go through a re-verification step to confirm the new wallet belongs to you.

Wallet Data Handling Your bKash, Nagad, and Rocket details are used only for transaction processing. We do not store full wallet PINs and do not share your mobile number with advertisers.
Account Security Steps Every login triggers an OTP to your registered mobile. If you change your number, contact support to re-verify your identity before the new number is linked.
Data Retention Policy We retain your account records for as long as your account is active and for a period after closure as required by our operating obligations. You may request account closure via support.
Terms Change Notice When we update these terms, the revised version is posted on this page with the date of change noted at the top. Continued account use after that date means you accept the updated terms.
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you believe your account has been actioned incorrectly, our support team can walk through the specific clause with you. Disputes related to wallet payments via bKash, Nagad, or Rocket are handled by the same support path — have your transaction reference ready when you write in.

Live Chat Open the chat widget from your account dashboard. A support agent will respond directly and can pull up your account details to address any terms query on the spot.
Email Support Write to our support address for formal terms queries or dispute submissions. Include your registered mobile number and the specific clause or transaction in question.
Account Help Centre The Help Centre inside your account lists wallet verification steps, withdrawal holds, and eligibility conditions — useful before you raise a formal terms dispute.

Common Questions on cbajee Account Terms

These are the questions our support team gets most often about account terms, wallet rules, and eligibility. If your question is not covered here, live chat is the quickest path to a direct answer.

No. Deposits and withdrawals must come from a mobile wallet registered in your own name. A bKash, Nagad, or Rocket account belonging to another person will fail the name-match check at withdrawal.

Holding duplicate accounts breaches these terms. If we detect more than one account linked to the same identity or wallet, both accounts may be suspended pending a review by our team.

Access depends on your local law and whether your region is supported. Check the eligibility section when you open your account — we cannot confirm access in advance for all locations.

Contact support via live chat or email with your registered mobile number. Our team will confirm what account data we hold and outline the process for any correction or deletion request.

cbajee support will never ask for your wallet PIN or full OTP by message or call. If you receive such a request, do not respond — report it to us through the official live chat channel immediately.

Yes. When terms are updated, the new version is posted here with the revision date visible at the top of the page. We may also send a notification to your registered mobile number for significant changes.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.